Terms of Use

Last updated and effective: June 24, 2026. CluckCoach is operated by Proveo LLC.

These Terms of Use ("Terms") are a binding agreement between you and Proveo LLC ("CluckCoach," "we," "us") governing your use of the CluckCoach app, website, and AI coach (the "Service"). By creating an account, tapping "I agree," or using the Service, you accept these Terms, the Privacy Policy, the Medical & Fitness Disclaimer, the AI Disclosure, the Subscription Terms, the Acceptable Use Policy, and the Assumption of Risk. If you do not agree, do not use the Service.

1. What CluckCoach is — and isn't

CluckCoach provides general fitness, nutrition, habit, and sport-performance information and coaching. It is not medical care, physical therapy, dietetics/medical nutrition therapy, mental-health treatment, or a medical device, and it does not diagnose, treat, cure, or prevent any condition. Workouts and calorie/protein figures are educational estimates and starting points, not prescriptions. Using the Service creates no doctor–patient, dietitian–client, or trainer–client relationship. See the Disclaimer.

2. Eligibility & age

You must be at least 13 years old. The Service is not directed to and may not be used by children under 13. Users aged 13–17 ("teens") receive teen-safe defaults (see the Children & Teen Privacy policy) and confirm that a parent or guardian has reviewed and permits their use. We may decline or restrict access where we cannot reasonably verify eligibility.

3. Your account

You are responsible for your login and for activity under your account. Provide accurate information (including an accurate date of birth — a later change indicating you are under 13 or a minor will trigger our age-protection workflow). Tell us promptly of any unauthorized use.

4. Subscriptions, billing & cancellation

Paid plans are sold as auto-renewing subscriptions. Pricing, the trial terms, the exact amount and timing of the first and recurring charges, and how to cancel are disclosed at checkout and in the Subscription & Auto-Renewal Terms, which are part of these Terms. You can cancel online at any time through the same channel you used to subscribe.

5. Intellectual property & your content

The Service, including the CluckCoach name, the chicken-coach persona, text, design, and the outputs of our rule engines, is owned by us or our licensors and protected by law. We grant you a limited, personal, non-transferable, revocable license to use the Service for your own non-commercial fitness and wellness. You keep ownership of content you submit (check-ins, logs, notes) and grant us a license to host and process it to operate the Service. Do not copy, scrape, resell, or reverse-engineer the Service.

6. Acceptable use

You agree to the Acceptable Use Policy. Among other things, you must not use the Service or the AI coach to promote disordered eating or extreme restriction, to evade youth-safety limits, to harass others, or to abuse, probe, or overload the Service.

7. Assumption of risk

Physical exercise and dietary changes carry inherent risks, including serious injury. By using the Service you accept those risks as described in the Assumption of Risk and agree to consult a physician before starting, and to stop and seek help if you feel pain, dizziness, chest discomfort, or other concerning symptoms.

8. No guarantees

We do not promise weight loss, muscle gain, athletic performance, or any specific health outcome. Results depend on many factors outside our control.

9. Disclaimers & limitation of liability

The Service is provided "as is" and "as available" without warranties of any kind to the fullest extent permitted by law. To the maximum extent permitted by law, CluckCoach is not liable for indirect, incidental, special, consequential, or punitive damages, and our total liability for any claim is limited to the greater of the amount you paid us in the 12 months before the claim or US $100. Nothing in these Terms limits liability that cannot be limited by law — including for gross negligence, recklessness, willful misconduct, fraud, or personal injury where such limits are prohibited. Some jurisdictions do not allow certain limits, so parts of this section may not apply to you.

10. Dispute resolution — arbitration & class-action waiver

Please read this section carefully; it affects how disputes are resolved. Except where prohibited by law, you and CluckCoach agree to resolve disputes through binding individual arbitration rather than in court, and waive class and representative actions. You may opt out of arbitration within 30 days of first accepting these Terms by contacting legal@cluckcoach.app. This section does not apply to small-claims matters, to claims that cannot be compelled to arbitration by law, or to consumers in jurisdictions (e.g., the EU/UK) where mandatory consumer arbitration or class waivers are unenforceable; statutory rights and private rights of action that cannot be waived are preserved.

11. Termination

You may stop using the Service and delete your account at any time. We may suspend or end access if you violate these Terms or to protect users or the Service. Sections that by their nature should survive (IP, disclaimers, liability limits, dispute resolution) survive termination.

12. Changes to these Terms

We may update these Terms. For material changes we will give notice (in-app or by email) and, where required, ask you to re-accept. Continued use after the effective date means you accept the updated Terms.

13. Governing law & contact

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-laws rules, except where your local consumer-protection law applies and cannot be waived. Questions: legal@cluckcoach.app.